Terms of use
Last updated: October 2026
1. Scope
These terms govern the use of the Void portal at portal.voidcreativegroup.com and its share pages at share.voidcreativegroup.com, operated by VOID Creative GmbH, Bünteweg 26, 30989 Gehrden, Germany. Where your contracts with us (recording, publishing, licence or service agreements) say something different, the contracts prevail.
2. Access
Access is by invitation only; there is no right to an account. Give us accurate details and keep them up to date.
3. Your account
Your account and every link or code we send you are personal. Do not share your sign-in, codes or links with anyone, keep your devices and email account secure, and tell us at once at info@voidcreativegroup.com if you suspect misuse. If we invited you for a company, you act for that company and confirm you may do so.
4. Statements
Statements in the portal are for information. They show costs as we booked them. Your signed contract and the statements issued under it govern what you are owed. A figure in the portal is not an acknowledgement of debt, a waiver or a separate claim, and we may correct errors.
5. Shared files and confidentiality
Unreleased music, artwork, contract terms and statements in the portal are confidential. Use them only for the purpose they were shared for. Do not pass on links or files without our consent, and download only where the portal offers it. All rights in the files stay with their holders.
6. Acceptable use
Do not access the portal by automated means, try to get around its security or reach other people's data, disrupt its operation, upload harmful code, or pose as someone else. Use the portal only in line with the law.
7. Availability
We provide the portal free of charge and without a guarantee of uninterrupted availability. We may carry out maintenance and change or remove features.
8. Ending access
You may stop using the portal at any time and ask us to delete your account. We may revoke access at any time, with reasonable notice where possible and immediately for good cause, in particular misuse or the end of our working relationship. Ending access does not affect your contracts with us.
9. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act and where we have given a guarantee. For slight negligence we are liable only for breach of an essential obligation, one whose fulfilment makes the proper use of the portal possible and on which you may regularly rely, and only for the foreseeable damage typical of such a contract. Otherwise our liability is excluded. This also applies to our employees, representatives and agents.
10. Privacy
How we process personal data is described in the privacy policy.
11. Changes
We may change these terms for a valid reason, such as new features or a change in the law. We tell you by email before a change. A change that affects your rights applies to you only once you accept it; until then you may keep using the portal under the previous terms or stop using it.
12. Governing law and jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory consumer protection rules of the country where you live remain unaffected. If you are a merchant, a legal entity under public law or a special fund under public law, or have no general place of jurisdiction in Germany, the exclusive place of jurisdiction is Hannover.
13. Severability
If a provision of these terms is invalid, the remaining provisions stay in effect.
14. Language
These terms are available in English and German; the English version governs.